Return & Exchange Policy
Because we provide digital services, we follow a strict but fair refund policy.
Refund Eligibility
You may request a refund if:
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The service has not yet started (100% refund).
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The service was not delivered within the promised timeframe (partial refund or full refund).
Non-refundable Cases
We cannot offer refunds if:
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The cybersecurity testing has already begun.
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Reports or results have been delivered.
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The delay was caused by lack of customer response or insufficient information.
Service Modifications
If you need adjustments to the scope of work, please contact us and we will assist you in modifying or upgrading your plan.
To request a refund:
support@[yourdomain].com